Do I have to remove or disconnect my telephone modem?

No, as long as you have a free expansion slot for your Ethernet card, or built in Ethernet capabilities. There is no need to remove your telephone modem.


If I choose to go with Seaside Communications, can I keep the e-mail address I have at my current Internet provider or will I get a new address?

This really depends on the policies at your current ISP. Some ISP's will forward your old address for up to one year free of charge, others will discontinue your e-mail address as soon as you cancel your account.


Ethernet Connection

High Speed Internet: While specific computer equipment will vary, most desktop computers or laptops made within the last five years have come with a pre-installed LAN port. The LAN port looks like an oversize telephone jack in the back of your computer, or the side of a laptop. For most computers that run the Windows XP/Vista/7/8 operating system or newer, LAN connections are recognized as soon as the cable is plugged into the jack. In some cases, it may be necessary to reboot the computer once the LAN cable is plugged into the jack in order for the computer to recognize the signal coming into the computer.

For older computers which do not have a LAN port available, separate accessory cards may be purchased at a local electronics store. LAN cards are easily installed in most computer systems with the use of only a screwdriver. Full instructions along with system requirements are included with the LAN card.

Specific computer requirements do not exceed the need of a LAN port in the computer. While the amount of RAM (random access memory) and processor speed can have an effect on the rate in which your computer processes information, it does not affect the speed of the high speed Internet signal that is being transferred through the LAN cable.

Homes with Multiple Computers: For homes that have multiple computers, users may consider the use of a home router to divide the signal delivered from high speed Internet to multiple computers within the home. In situations where a home router will be used, the main line which comes from the high speed Internet modem runs into the routers main port. From the router multiple lines can be ran delivering high speed Internet signals to multiple computers.

Another alternative is the use of a wireless router or a wireless high speed modem from Seaside. If you have specific questions regarding your computer equipment or operating system and its compatibility with your high speed Internet access provider, contact Seaside Communications and our customer service representatives will inform you of specific requirements which may be necessary in order to receive high speed Internet access.


Can I connect more than one computer?

Connecting multiple computers allows us to share files and printing capabilities, play multi-player games and allows more than one person access the Internet at a time! Seaside High-Speed Internet services are provided at a low monthly rate for your first computer, and no extra charge if you are sharing this connection over a router to additional computers.

For more information regarding Multiple connections and wireless Internet inside your home or business, please call Seaside Technical support anytime at 902-539-6250, setecting option "3", then option "2".  Our service representatives are always ready to help you.